Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
More people are shipping cars than ever before — in fact, 2023 saw a record-breaking 23.7 million cars shipped in the United States. Whether for a military transfer, going to college or a long-distance move, there are many reasons why someone might need these services rather than trying to drive themselves.
Of course, not all car shipping companies are created equal. As Marc Phillips, senior operations analyst at RoadRunner Auto Transport explains, his company offers several noteworthy benefits that make them a dependable option for your car shipping needs.
1. Multiple Shipping Solutions
“One of the most important aspects of our service is that we strive to cater to the specific shipping needs of each customer,” Phillips explains. “For those looking to save money on their shipment, we provide open transport and terminal-to-terminal shipping. On the other end of the spectrum, those who want to ensure maximum protection for their classic or luxury cars can select enclosed shipping with door-to-door service. We can also ship modified, oversized or inoperable vehicles, as well as motorcycles.”
This wide breadth of experience ensures that no matter what type of vehicle an individual needs to ship, Roadrunner Auto Transport has dealt with it before. To date, the company has delivered over 450,000 vehicles in its 30-plus years in business.
2. Specialty Services
In addition to its base auto shipping services, Roadrunner Auto Transport also offers several noteworthy, specialized services, allowing clients to get their vehicles to locations that other car shippers don’t usually service.
“We can help you ship your car to Hawaii and Alaska, as well as Puerto Rico and the Caribbean,” Phillips says. “We offer weekly sailings to the Caribbean, serving ports in the Dominican Republic, Costa Rica, Guatemala, the Virgin Islands and more. Our goal is to provide the fastest and easiest solution for shipping your vehicle to these locations.”
This wider service area, combined with the ability to ship vehicles besides a standard car or pickup truck, helps make vehicle shipping more accessible to military service members, snowbirds and others.
3. Transparent and Competitive Pricing
Another reason that car owners can ship their vehicles with confidence when using Roadrunner Auto Transport stems from the company’s commitment to transparent and competitive pricing.
“Our online car shipping calculator provides a quick and easy way to get an upfront estimate for what your costs would be based on your location, ship date, and vehicle make and model,” Phillips explains.
“We don’t believe in hidden fees. The rate you get is all-inclusive, and we clearly state additional costs for options such as top loading or using an enclosed carrier. We’re also able to offer estimated transit time based on your pickup location and route. We use a proprietary car shipping rate algorithm to generate our quotes, which ensures you get the most accurate quote possible — even accounting for things like the cost of fuel and the time of year.”
4. Fully Insured and Bonded
Damage to vehicles during the shipping process is relatively rare, but it’s not unheard of — especially when using an unreliable carrier. Roadrunner Auto Transport alleviates these concerns by operating as a fully insured and bonded vehicle carrier. This status ensures that in the rare likelihood of damage to a vehicle during shipment, the company can offer comprehensive coverage to address the issue.
To further minimize the risk of damage during shipping, the company offers several tips to drivers to prepare their vehicle for safe transport. In addition to cleaning the vehicle and removing loose or protruding elements, documenting the car’s condition prior to transportation is key to navigating the claims process, if needed.
5. High-Quality Customer Service
Perhaps the area of the business that Phillips takes the greatest pride in is Roadrunner Auto Transport’s customer service. “I truly believe our customer service is what sets us apart above all else,” he says.
“We’ve been in the industry for over 30 years, so we know what we’re doing to make this process as streamlined and stress-free as possible. From our transport coordinators who assist with planning and shipment support agents who are readily available to provide updates and answer questions, to the dispatch specialists who work behind the scenes and our network of over 25,000 certified carriers who handle the transportation, everyone strives to treat your car like their own.”
This commitment to customer service is seen in the availability of the Roadrunner Auto Transport team. The company offers extended office hours for every time zone in the United States, allowing customers to easily get in touch with an actual person. In addition, 24/7 online tracking is available for every shipment, allowing clients to get instant, real-time updates on where their vehicle is located.
Car Shipping You Can Trust
As Phillips’ insights reveal, shipping your car across the country doesn’t have to be a stressful experience. By making use of an experienced team that offers a variety of services to meet your needs and is committed to providing safe and timely shipments, you can have confidence that your car will reach its destination safely. Whether for a seasonal need or a permanent relocation, reliable car shipping will provide much-needed peace of mind.